How do I end my Zipcar early?Įnding your Zipcar early is easy! First, go to the Zipcar app or website to check that you do not have any active trips, bookings, or reservations. Monthly memberships have a $25 cancellation fee that applies regardless of when the membership is cancelled. However, if you cancel after the first 30 days you will be charged the full annual fee. If you cancel your annual membership within the first 30 days of signing up, you won’t be charged a cancellation fee. The amount of the fee will depend on the type of membership you have and when you decide to cancel it. Yes, there is a fee to cancel a Zipcar membership. Additionally, members may be previously charged for any outstanding fees they may owe Zipcar.īe sure to read the terms and conditions of your membership agreement before submitting your refund request. It’s important to note that any unused time remaining on your membership may be subject to cancellation fees or other charges. Refund requests can take up to 30 days to process and clear, depending on the method of payment used. To receive a refund, you will need to contact customer support and provide your membership details, the reason for the refund request, and any additional information that Zipcar requires. If the request is legitimate and approved, Zipcar will send you a refund. Typically, Zipcar refunds on an individual basis with a customer service representative reviewing each refund case. Yes, you may be able to get a refund on your Zipcar membership. Providing we are notified in the proper time frame, your Zipcar membership will be cancelled before the start of the next billing period. If any payment is due to be issued, you will receive that payment on the scheduled date. When you cancel, you will be asked to give a reason for your cancellation and then you’ll receive an email confirming that your membership has been cancelled. To cancel your Zipcar membership, you can either submit a request online through your Zipcar account or contact our Member Experience team directly. However, we do require that you give at least one day of notice before canceling your membership so we can ensure that any vehicles you have reserved for that month will be addressed with sufficient time. Zipcar’s membership enrollment is month-to-month, so you can cancel at any point during your current membership month. Yes, you can cancel your Zipcar membership at any time.
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